ITEM CONDITION Brand New - Items under this condition are factory sealed and have not been opened. These items may have some surface wear or scratches to the packaging and seal but, not be torn or ripped. Any brand new items with tears or rips in the seal or packaging, will be listed under "like new". Very Good - Items under this condition will have light wear and minor blemishes but, will still be in overall very good looking shape. These blemishes can be easily overlooked and would be things such as light shelf wear or light scratches. Good - This condition applies to most products in our store. Items under this condition will have some cosmetic flaws/problems, that are noticeable but nothing major. Common flaws under this category is moderate or noticeable surface wear and scratches, stickers and sticker residue, scratches on the disc, etc. These items are guaranteed to work and should be satisfactory for the average person. Acceptable - Items under this condition will have major cosmetic flaws/problems. Common flaws include torn labels, crushed boxes, cracked cases, excess amount of stickers or residue, very noticeable surface wear and scratches, damaged cover art, holes and dents, etc. These items are guaranteed to work but, are recommended for people who do not care about condition. It is recommended that you steer clear of these items if you care about condition. Used - This condition applies mainly to lots as conditions will vary. However for any items listed under this condition, it is recommend you view the photos and read the condition description to get a better understanding of the items condition. For Parts/Not Working - Items under this condition are not functioning as intended to. Condition does not apply to these items and they are being sold AS-IS. Please note that refunds are not given for items listed under this condition so please look at the photos and read the condition description before purchasing. **ANY DLC/PRODUCT CODES INCLUDED WITH OUR VIDEO GAMES ARE NOT GUARANTEED TO BE VALID AND SHOULD BE EXPECTED TO HAVE ALREADY BEEN USED** Please be sure to view the provided photos and read the condition description before purchasing. SHIPPING All orders are shipped within 72 hours of cleared payment. We ship our orders every day excluding weekends and holidays. I do not currently offer combined shipping. TAXES & CUSTOMS CHARGES Buyers are not currently charged taxes on any items purchased from my store. However, buyers located outside of Canada may be subjected to import fees/duty. These fees are the responsibility of the buyer to pay. Please contact your local customs office before purchasing. response Positive response is left within 24 hours of the buyer having left positive response. CUSTOM SERVICE If you have any questions or concerns regarding an item on the store, please be sure to send us a PM and you will receive a reply within 24 hours. RETURN POLICY We do not currently accept returns. The only exception to this policy is if the item is not as described. However, clear quality photos/video of the issues with the item will be expected or a refund will not be issued. GUARANTEE All items in our store are guaranteed to work unless stated otherwise in the listing.ITEM CONDITION Brand New - Items under this condition are factory sealed and have not been opened. These items may have some surface wear or scratches to the packaging and seal but, not be torn or ripped. Any brand new items with tears or rips in the seal or packaging, will be listed under "like new". Very Good - Items under this condition will have light wear and minor blemishes but, will still be in overall very good looking shape. These blemishes can be easily overlooked and would be things such as light shelf wear or light scratches. Good - This condition applies to most products in our store. Items under this condition will have some cosmetic flaws/problems, that are noticeable but nothing major. Common flaws under this category is moderate or noticeable surface wear and scratches, stickers and sticker residue, scratches on the disc, etc. These items are guaranteed to work and should be satisfactory for the average person. Acceptable - Items under this condition will have major cosmetic flaws/problems. Common flaws include torn labels, crushed boxes, cracked cases, excess amount of stickers or residue, very noticeable surface wear and scratches, damaged cover art, holes and dents, etc. These items are guaranteed to work but, are recommended for people who do not care about condition. It is recommended that you steer clear of these items if you care about condition. Used - This condition applies mainly to lots as conditions will vary. However for any items listed under this condition, it is recommend you view the photos and read the condition description to get a better understanding of the items condition. For Parts/Not Working - Items under this condition are not functioning as intended to. Condition does not apply to these items and they are being sold AS-IS. Please note that refunds are not given for items listed under this condition so please look at the photos and read the condition description before purchasing. **ANY DLC/PRODUCT CODES INCLUDED WITH OUR VIDEO GAMES ARE NOT GUARANTEED TO BE VALID AND SHOULD BE EXPECTED TO HAVE ALREADY BEEN USED** Please be sure to view the provided photos and read the condition description before purchasing. SHIPPING All orders are shipped within 72 hours of cleared payment. We ship our orders every day excluding weekends and holidays. I do not currently offer combined shipping. TAXES & CUSTOMS CHARGES Buyers are not currently charged taxes on any items purchased from my store. However, buyers located outside of Canada may be subjected to import fees/duty. These fees are the responsibility of the buyer to pay. Please contact your local customs office before purchasing. response Positive response is left within 24 hours of the buyer having left positive response. CUSTOM SERVICE If you have any questions or concerns regarding an item on the store, please be sure to send us a PM and you will receive a reply within 24 hours. RETURN POLICY We do not currently accept returns. The only exception to this policy is if the item is not as described. However, clear quality photos/video of the issues with the item will be expected or a refund will not be issued. GUARANTEE All items in our store are guaranteed to work unless stated otherwise in the listing.
