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East Coast Toys and Games:
For your consideration we present a NEW
Die Hard Trilogyfor the Original Playstation
The game is Brand New, Factory Sealed (seal is a y-fold seal). What you see is what you get. Item is sold AS IS.
Conditions, and Terms:
only ship our items via Canada Post; we will not use any other service at this
time. We will email all of our customers their tracking information once their
package has shipped.We will not ship to other countries.Residents of the Canadian North (including
some northern or rural parts of most the Canadian Provinces and all
destinations in the Canadian Territories) may be required to pay additional
to Nova Scotia and New Brunswick is oftentimes cheaper than our flat rate
shipping for the rest of Canada. If you live in either province we may offer
cheaper shipping rates. Please email us if you live in Nova Scotia or New
Brunswick before paying for your items to find out if you are eligible for a
shipping discount. This discount is NOT offered to residents of any other
offer Tracked Packet shipping for this item. We also offer Small Packet Air on
some items (depending on weight, value and package size). Tracked Packet
shipping includes full tracking and insurance, for items valued at a maximum of
Small Packet Air
shipping for this item is not available due to package weight, size or value!
only ship our items via Canada Post; we will not use any other service at this
time. If you live in the USA, please note that once packages cross into the
USA, Canada Post passes your package off to USPS. We will email all of our
customers their tracking information once their package has shipped.We
will not ship to other countries.
will ship to any American address with a valid zip code (including all APO/FPO
and USA Territories). Please note that
residents of Alaska, Hawaii, all USA Territories and some APO/FPOs may be
required to pay additional shipping charges.
Expected Arrival for
use one method to ship our items within Canada: Expedited via Canada Post.
Expedited shipping usually takes 5-6 business days, but can take as many as 13
days to the Canadian Territories. If you have questions or concerns about
shipping within Canada, or arrival times, then please contact us.
will only use this method to ship a package within Canada. We require that all
of our packages are tracked with insurance in order to protect us and our
customers from a variety of things that can go wrong that neither party has
control over once a package is in transit.We will not use uninsured or
untrackable shipping methods within Canada.
Expected Arrival for USA
will only ship items to the USA using Canada Post’s Tracked Packet USA, Expedited
International USA or Small Packet Air services.
to the Canada Post website, Tracked Packet takes approximately 7 days. In our
experience the average is closer to approximately 15 business days for arrival
for many of our stateside customers. This service is fully insured and comes
with full tracking. Tracking is available on both the USPS and Canada Post
Canada Post website also claims that Small Packet Air takes 6-10 business days.
In our experience the average is closer to 20 business days for arrival using
this service. Despite Small Packet Air packages being insured, they do not
If Small Packet Air is
not offered as a shipping option for this particular item then this means that
this item is too heavy, too large or has a higher value than the maximum
insured value for using this service.
to border laws, some of our packages will inevitably be held by customs.
Customs is allowed to hold a package for 12 days.We are NOT
responsible for customs delays or any fees or duty that may incur due to
customs. International shipping almost always takes a few weeks for arrival;
please be prepared for potential customs delays and for the fact that since
your package has to cross an international border that it will take longer than
if you purchased the item domestically. Border security is only getting tighter
and delays will happen.
you have picked Tracked Packet or Expedited shipping and your package does not
arrive in the 15 day timeframe then please check your tracking information: it
may be held up by customs. If you have any questions or concerns please contact
you have picked Small Packet Air shipping and your package has not arrived
within the 20 day timeframe please let us know. This could mean that your
package is being held by customs, but without tracking it is impossible to know
note that Canada Post requires that 30 days must pass before a claim can be
filed on international items. If your package does not arrive within 30 days of
us shipping it then please contact us. We will call Canada Post to file a claim
on your behalf. The claims process can take a couple of weeks, and it is our
hope that a Canada Post investigation may find a package that has not arrived.
If Canada Post cannot find your package once an investigation has been
completed then we will refund you for the total amount of the item via Paypal.
We will do everything that we can to accommodate you if there is a problem with
your package, butwe expect you to contact us if you have any
questions, concerns, or problems with an item that you purchase from East Coast
Toys and Games. Please be patient if your package is delayed because once we
ship an item we have little control over what happens to it. We take customer
service and customer satisfaction very seriously and will do everything that we
can to accommodate you if you have a problem with something purchased from us.
offer combined shipping on our items whenever possible. Some of our items, such
as posters, may be difficult to combine with other items. In cases like this we
will not offer combined shipping or will mention shipping alternatives. Also,
if you prefer Small Packet Air as a shipping method please note that weight,
size and value of the items you purchase may prevent us from being able to use
this method. Despite this, Expedited shipping is always an option for combined
shipping (unless combining items is unsafe as in the example of posters noted
combined shipping rates are not fixed. Instead we will base combined shipping
rates on weight and package size. We will even offer free combined shipping on
many of our items (if possible), but this depends entirely on the size and
weight of the items that are purchased.
DO NOT PAY FOR ITEMS
THAT YOU WANT TO COMBINE INTO ONE PACKAGE BEFORE WE SEND YOU AN INVOICE WITH
THE PROPER SHIPPING AMOUNT!
If you are interested in purchasing multiple items
please contact us so we can discuss shipping rates. Do not pay for multiple
purchases until we send you the proper invoice: Now that is charging final
value fees on shipping we will charge a surcharge in order to cover these fees
if customers want combined shipping but pay for their items separately. We
try to keep our combined shipping rates as low as possible. If you are
purchasing two low weight, small size items, then it is probable that you may
not have to pay any additional shipping costs.
a registered business in Canada we are required to collect GST/HST on all
Canadian transactions. If you live in a province that has HST then you are
required to pay full HST on any item purchased from East Coast Toys and Games;
similarly, if your live in a province that does not have HST then you will be
required to pay 5% GST on any item purchased from East Coast Toys and Games.
This system is based on us being required to charge tax based on parcel
of the USA Territories are legally exempt from paying GST or HST on almost all
items purchased from Canada. This is due to taxation being based on the
destination, and GST/HST is a Canadian only form of taxation. This does not exempt you from potential
customs charges or duty that may incur.
offer free local pickup on all of our items, but you must pick up the item from
us at our home. We do not deliver items. We require that all of our items are
paid for via Paypal and this includes local pickup items. Local pickup does not
exempt you from paying the 15% HST that is charged on all items that are picked
up locally from us in Nova Scotia.
Our Goals and
One of our major goals is to provide one of the best
experiences possible on for all of our customers. We want to be one of the
best companies on and strive for 100% positive response and perfect 5 star
DSR ratings. We take the time to email our customers to let them know when
their item has shipped and how they can track it. We will always answer emails
in a timely fashion and are upfront about the condition and expected delivery
time of our items. If you think we are doing a good job then we want to hear
from you; if you think that there is room for improvement then we also want to
hear from you. Our goal is to constantly improve your experience when you shop
with East Coast Toys and Games!